Shipping Policy

At Richon Inc, our goal is to provide a seamless and transparent shopping experience. We understand that when you order your favorite cosmetics, you want them delivered safely and promptly. Please review our shipping practices below.

Shipping Destinations

Currently, we ship to addresses within the United States.

Order Processing & Transit Times

We strive to dispatch all orders as quickly as possible.

Order Cutoff Time: 5:00 PM (GMT-08:00(PST) Los Angeles).
Order Processing Time: 1 to 2 business days (Monday – Friday). Orders placed over the weekend or on public holidays will begin processing on the next business day.
Transit Time: 3 to 5 business days (Monday – Friday).
Total Delivery Time: You can expect your package to arrive within 4 to 7 business days from the moment your order is placed.

Shipping Costs

We are pleased to offer Free Standard Shipping on all orders across the United States. There are no hidden fees or surprise shipping charges at checkout.

Order Tracking

Once your order has been processed and handed over to our shipping carrier, you will receive a confirmation email containing your tracking number. You can use this number to monitor your delivery status directly on the carrier’s website.

Lost or Damaged Packages

If your cosmetics arrive damaged, or if your package is lost in transit, please contact our support team immediately. We will work directly with the carrier to resolve the issue and ensure you receive a replacement.